Call-сenter

Get a hotline with UKRCARD set up as soon as possible

Connection in one hour

Minimum costs for launching a contact сenter

Reducing the workload on bank employees

Contact center works 24/7/365

Our call-сenter – your opportunities

Reception of incoming calls

Card and account transactions

SMS and Viber messages

АТМ monitoring

Enhance your customer service

Improve the customer experience

Increase loyalty

Enhance your customer service

What our operators can do for your customers

Activate or deactivate a card

Check the transaction log and provide the customer with information

Change the region of card service (allowed countries) and other restrictions

Block a card

Send SMS either individually or in a batch

Check the card account status and balance

Reset the counter of incorrectly entered PIN-codes to zero

Send a new PIN-code via SMS or Viber

Set up VIP status for the card at the bank's separate request

Change card limits

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Our contact сenter works via UKRCARD-online – the interaction system with the UKRCARD processing сenter